Salto Access Request

During peak times, access requests are processed within 5-10 days. At other times of year, requests are usually processed within 2–3 business days.

1. Identify who the access request is for (this will determine the form you need to fill out)
   • Staff and Faculty
   • Student
   • Student Staff
   • Trades
   • Visitor or Special Events
2. Email security.salto@ubc.ca to request the applicable form
3. Fill out the access request form
4. If additional authorization is required, forward the completed access request Form to the appropriate Manager, Dean or Faculty member for authorization
5. Copy and paste the contents of the form in the body of a new email to security.salto@ubc.ca. We recommend submitting requests at least 10 business days in advance of the date of effect.
   • If additional authorization was required, forward the approval email to security.salto@ubc.ca

Confirmation will be emailed to the Salto Approver once the request is complete.

If you need to follow up on your request please email security.salto@ubc.ca and attach a copy of your original form.

• Submission format: Copy and paste the completed form into the body of an email. Campus Security is unable to process images, screenshots, or attachments.
• Interior Rooms: Unless restrictions are requested, access to interior rooms defaults to 24hrs per day, 7 days per week, while the building is open. Access is only blocked when the building is locked.
• 24hr Building Access: If a user requires access after a building is locked, you will need to submit an access request for each building they require.
• Start Date: Start dates are not mandatory and can be left blank.
• Expiry Date: Expiry dates are mandatory.
• Multiple Expiry Dates: You may add different expiry dates to each door, zone or building.
• Days of Week: Leave blank if you want the key to work 7 days per week.
• Key Timetables: Used for adding time restrictions to a room, zone or building. Do not use this section unless you have a pre-existing Timetable set up in the Salto Database.
  • If you want to have a Timetable created, contact the Salto Admin Team a minimum of 5–10 days, prior to submitting your Access Request.
• Access Zones: Groups of doors that provide efficient permissions to a user’s key.
  • If you want a zone created, contact the Salto Admin Team a minimum of 5–10 days prior to submitting your access request.
• Student Numbers: Student numbers are mandatory on every access request. Your request will not be processed until a student number has been provided.
• Employee Numbers: Do not include faculty, staff or student employee number