UBC SafeApp and UBC Alert

UBC Safe

UBC Safe is a free mobile app for the UBC Okanagan community. The app provides immediate access to Emergency Services, First Aid, and Safewalk. The app also has information on emergency procedures, support resources, and many other services.

UBC Alert

UBC Alert is the university’s mass notification system. This system will be used to send alerts in urgent situations that pose an immediate safety or security risks to the community, so you can make informed decisions that prioritize your individual safety.

UBC Alert will send you information unless you actively opt out. Make sure your mobile number is up-to-date in Workday in order to receive alerts about urgent situations.

How does UBC Alert work?

Screenshot of a desktop notification. Begins with large header titled "Alert," followed by the text of the notification.

In an urgent situation, UBC Alert will send notifications by the following methods:

  • Push notifications (UBC Safe app)
  • SMS messages
  • Automated calls to phone
  • Web alert bars on ok.ubc.ca
  • Digital signage across campus
  • UBC desktop notifications

What are desktop notifications

When a UBC Alert desktop notification is activated, a pop-up alert will temporarily appear over the main display of your UBC IT-managed devices. An alert tone may also sound if audio is enabled.

Alerts can be deactivated by clicking a button on the screen to close the window. There is no interruption to the user’s computer functions during the desktop notification, other than the visual alert.

When will UBC Alert be used?

UBC Alert will be used in active and urgent situations that have the potential to result in serious harm to people, cause substantial damage to property, or disrupt the usual activities of the university.

Examples of when UBC Alert with broadcast information include:

  • Campus closures due to severe weather
  • Campus evacuations or impacts because of infrastructure or hazmat-related issues; and/or
  • Direction to evacuate, shelter/lockdown, or Run-Hide-Fight due to security-related issues.